KitchenAid : KUDD03DTSS 24in Double Drawer Dishwasher - Stainless Steel

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Product Description " DOUBLE DISH DRAWERS, 6 CYCS, 5 OPTIONS, HI-TEMP SCRUB, SENSOR WASH, QUICK CLEANUP, HARD FOOD DISPOSERS, COLOR TOUCH POINT" Customer Reviews Thank Goodness for Extended Warranty Date: 2010-01-02 | Rating: 2 My dishwasher is four years old, and taught me a very important lesson: Never buy new technology. Fortunately, I spent the money for the extended warranty, and am so glad that I did! It will be expiring this year and I will be getting another (any other) dishwasher. What's frustrating is that it replaced a dishwasher that was nearly 20 years old, and a contractor grade appliance at that. First, the pros: 1. Very, very cool looking. 2. The ability to wash a small number of dishes in one drawer. 3. It's very quiet. As one reviewer said, this must be the one made by F&P, because it's virtually silent. Cons - oh where do I begin? 1. Doesn't always clean dishes well. 2. As I sit here waiting for (still yet) another serviceman to figure out why the top drawer keeps opening on its own during midcycle... 3. Doesn't always empty completely. 4. Sometimes the top drawer (when it's working) leaks into the bottom drawer, which means that I have to wait until the top drawer has finished its cycle before I can start the bottom cycle. 5. The rinse agent cups leak, which means that the top drawer leaked into the bottom drawer. We don't know where the bottom drawer leaked to. 6. It's rare to find someone who can fix it. I'm thinking that a lot of my problems are due to servicemen "guessing" how to fix its various quirks and problems. So as you can see, it's beautiful, but completely unreliable. For the money spent on this, I think it's reasonable to expect it to work *at least* as good as the old but noisy dishwasher it replaced. I've had this for nearly five years, and it's been very frustrating almost the entire time. My tax refund has already been earmarked to purchase a replacement ... cheaper and more reliable. I can't imagine that any other could be more unreliable than this one. Blech. Date: 2008-10-28 | Rating: 1 The water noises are disturbingly and annoyingly loud. Sounds like someone taking a shower in the middle of the kitchen. Or like it's raining. If you can, buy the version made in New Zealand by Fisher & Paykel. Which I have in my other house. They look almost exactly the same but the F&P-made one is so much quieter and smoother operating. 0 Stars, if that were an option. Date: 2010-01-14 | Rating: 1 Normally, I do consider not only function, but form. But, heck, what good is a dishwasher that doesn't clean your dishes? This thing is piece of junk. AND I paid top dollar for it! I figured - go with a well-known brand, buy the top of the line unit they have and I won't have issues, right? I mean, how can you manufacture a dishwasher for $1500 and not get the very basic function... cleaning.. correct? Was there any quality control on this thing at all? There couldn't have been because this thing didn't clean - right out of the box. Do not buy. No No No. junk... Date: 2009-12-28 | Rating: 1 I bought this dishwasher from best buy and it has been nothing but problems. One would think spending 1500$ on an appliance would ensure quality but this dishwasher leaves food debris and film on all the dishes. I essentially have to completely wash the dishes before loading them which defeats the whole purpose of having a machine in the first place. I have had service people out at least 10 times and since the product is newer it seems that no one knows how to fix it. This product looks cool and the concept is great, but if your looking for function spend your money elsewhere.